Ramkrishnan Balakrishnan is the Head ICT in Bihar Technical Support Programme and supporting the ICDS – Common Application Software (ICDS-CAS) training rollout Pan India. Ram holds a Masters in Healthcare and Hospital Management & Bachelors in Computer Application. He is a Healthcare IT specialist and having experience in innovating and implementing healthcare-related Information Communication Technology (ICT) projects for a couple of decades. He has been continuously associated with CARE India from past eight-plus years and providing thought leadership in leveraging technology to boost data-driven decisions under the public health context. In Saharsa, Bihar – he was responsible for designing and implementing of an innovation called ICT- Continuum of Care Services (ICT-CCS) which is getting scaled across India. He strongly believes that by leveraging the right technology at the right time as one of the core strategies in public health programmes, could improve the quality of care and service delivery. He is passionate about using technology as a tool for the rural transformation in India.